Who We Are
Maidstone Travel Clinic is a pharmacist-led travel clinic at 97 Heath Road, Coxheath, Maidstone, ME17 4EH.
For any question about your information, contact us on 01622 951424 or at pharmacy.fml35@nhs.net .
What Information We Collect
- Your name, date of birth, and contact details
- Your medical history and travel plans, taken at consultation
- Your vaccination records and any medicines supplied
- Payment details when you pay for a service
- Website usage data collected through cookies
How We Use Your Information
We use your information for clear reasons, each with a legal basis under UK data protection law:
- Carry out your consultation and recommend the right vaccines or medications
- Administer vaccinations and supply medication safely
- Issue certificates,
- To give you safe clinical care and supply vaccines and medicines, as part of providing health care
- To keep accurate health records, as healthcare providers are required to do
- To take payment for the services you book, under our contract with you
- To contact you about appointments and any follow-up doses
- To meet legal and regulatory duties, such as professional standards and public health reporting
Sharing Your Information
We do not sell your data, and we never share it for marketing by others.
We may share it with your GP where it matters for your care, with the NHS or public health bodies where the law requires, and with our regulators. We also use trusted suppliers, such as booking and record systems, who handle data on our behalf under a contract that protects it.
How Long We Keep It
We keep clinical records for the periods set by UK health record retention guidance.
Other information is kept only as long as we need it, then securely deleted.
Your Rights
Under UK data protection law you have the right to:
- Ask for a copy of the information we hold about you
- Ask us to correct anything that is wrong
- Ask us to delete information, where that applies
- Ask us to restrict or object to how we use it
- Ask for your data to be moved to another provider, where that applies
- Withdraw consent at any time, where we relied on consent
To use any of these rights, contact us. If you are unhappy with our response, you can complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
Our website uses cookies to help it work and to understand how visitors use it.
You can control cookies through your browser settings, or through our cookie settings on the site.
How We Protect Your Data
We use appropriate security measures to protect your information, both on paper and online. Access is limited to staff who need it for your care.
Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last changed.
Contact and Complaints
Phone: 01622 951424
Email: pharmacy.fml35@nhs.net
Address: 97 Heath Road, Coxheath, Maidstone, ME17 4EH
You can also contact the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.